IMS intelligence applied
PT. IMS HEALTH INDONESIA Operating in more than 100 countries, IMS is the world’s leading provider/information to the pharmaceutical and healthcare industries. With more than 20 years of industry experience, PT IMS Health Indonesia offers leading-edge business intelligence products and services that are integral to clients day-to-day operations, including marketing effectiveness solution for pharmaceutical products, sales optimization solutions to increase pharmaceutical sales force productivity and consulting and customized services that turn information into actionable insights.
CLIENT SERVICES & PRODUCTION MANAGER
- Responsible for quality and service to client, ensuring client obtains maximum value from products and services,
- Serves as project leader between the client and IMS – translates client needs into action plans with the internal service team.
- Creates, maintains and monitors the client service agreement across business lines, ensuring consistency in service.
- Performs full assessments of client needs on a regular basis.
- Coordinates production with overseas production team.
- Leads a team of Client Services Executives.
- Candidate must have at least 5 years working experience in the field of marketing/ marketing intelligence/ support from a pharmaceutical company.
- Have passion for problem solving and client satisfaction,
- Able to communicate effectively, verbally and in-writing.
- Good customer service orientation; Likes to meet new people.
- Required computer skills: Microsoft Excel and PowerPoint.
- Fluent in English.
For interested applicants, kindly send your comprehensive resume & photo latest by December 10, 2010 to:
PT. IMS HEALTH INDONESIA
Wisma Kyoei Prince, 12th Floor
Jl. Jend Sudirman Kav.3
Jakarta 10220 Indonesia
Attn to Recruitment,
Email to: firstname.lastname@example.org
An Attractive package awaits the successful candidate.