Customs Clearance Manager FedEx


As one of Asia’s Best Employers and recognized as one of world‘s Most Admired Companies. We are committed to our customers and our people. Our renowned promise of making sure that every package is delivered correctly, safely, and on time has made FedEx the world’s largest express transportation company. This mission enhanced by our acclaimed approach to continuous development of our employees if their personal and career growth.

Manager, Customs Clearance

Work Location: Jakarta

In this role you will plan, organize, staff, direct and control all the operations support to ensure entry submission Is processed wall in advance of flight arrival; to assist with audit arid reporting requirements; to review service levels and follow up on service issues related to clearance; review of customs operations to ensure they meet all airport and regulatory requirements including FCPA compliance and to assist in the development of contingency plans to minimize impact due to service disruptions.

You are also responsible in coordinating customer relationship Support to advice on major client service requirements; to assist in the resolution of escalated customer issues and advise on how to maximize service to customers.

Other key roles will include external relations including developing relationships vied, key government authorities including Customs and other key authorities related to the import of key commodities in the FedEx System: arid to represent FedEx in industry forums for the purpose of clearance regulatory reform and ease of market access.

To be successful in this role, you should have a minimum of bachelor’s degree in Industrial Engineering, Operations Management or equivalent. Minimum two years direct experience in express delivery, transportation, logistics or shipping industry. You should been excellent team player with good communication skill and being industry, able to work independently. You must be fluent in written and spoken English. Exposure and experience in Quality Management Six-Sigma or TOC will be additional important consideration.

Join FedEx arid work with the team of professionals from all over the world. We have pioneering technology and excellent remuneration.

If you are interested in pining us, please email us your application letter and resume including expected salary in email (PDF or MS Word) to:

All information provided by applicants will be treated in strict confidence and used only for recruitment purpose in accordance with the employer’s personal data policies. Applicants who are not invited to an interview within four weeks may consider their applications unsuccessful. All personal data of unsuccessful applicants will be destroyed after one year.

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