HR Support Services Manager – JAK100272
- Deliver top-notch HR Operational Services
- Focus on Quality and Efficiency
- An opportunity to work for a financial giant.
ANZ is accelerating the growth of its business in Asia. ANZ realises that our greatest asset is our people. That is why we are creating a unique climate of inspiration, leadership, values and great opportunities that will enable the best in market to thrive as part of our diverse team.
As the title suggests, this is a customer focused role that involves providing effective, accurate and timely HR Operational services to customers in alignment with Human Resources and Bank objectives. Your primary responsibility will be to develop and manage the execution of the operations function in areas related to Payroll, Tax, Leave and benefits administration, International mobility administration, HR Administration/Operations and Reporting.
You will ensure core Human Resources policies, processes and practices are clearly communicated and consistently applied throughout the business while offering a superior level of service and responsiveness to business customers. As part of your portfolio, you will seek to identify process improvement opportunities and manage the design and implementation of improvements, ensuring that controls are in place to mitigate all risks in the operational support. Acting as mentor, you will lead from the front, designing and implementing strategies to ensure service excellence, encouraging a culture of continuous improvement, thereby inspiring the team towards achieving greater goals.
We seek an experienced Human Resource professional with 10 years of experience in the financial services sector in Human Resources, working across two or more key areas of Human Resources activity OR developing subject matter expertise in a key area of Human Resources Operations including International Mobility, Payroll etc. Needless to say, the ideal candidate is ‘customer focused’ with an understanding of HRMIS and payroll systems (Timesoft preferable) with sound knowledge and exposure to change management strategies and practices. Also essential are computer literacy (MS Word, Excel, PowerPoint) and project management skills combined with an admirable command of the spoken and written word.
You are required to possess excellent analytical, problem solving, interpersonal and influencing skills along with a demonstrated capacity to work under pressure in an accurate, timely manner. Though not mandatory, a tertiary qualification in HR or a related discipline along with an experience in Process management and design will be considered ‘value additions’ and as such will be well regarded. .
This is an opportunity to undertake a role with development opportunities. With our global head office in Melbourne you will have exceptional opportunity for professional development with a broad range of career paths.
Due to regulatory requirements, this role is only open to Indonesian nationals.
Closing Date: May 2nd, 2009