SERVICE OUALITY CENTRE
ONE STEP TO A CHALLENGING CAREER!
We are an International Consulting and Training company with an excellent growth track record in the region. Our key focus is assisting clients to develop and maintain excellence in their organization.
In gearing up for long-term business expansion, we seek talented, motivated and competent individuals to join our Team as CONSULTANT in this following position
PROCESS CONSULTANCY
(Based in Singapore on yearly renewable contract)
Responsibilities:
- Conduct process consulting on “as is” and “should be” maps
- Identify key process performance indicators and service standards
- Conduct analysis on customer segments, gaps and root causes.
- Conduct process blue printing workshops
- Establish& conduct focus group interviews, and submit findings / recommendations to clients.
Job Specific Requirements:
- Male / Female, Age minimum 30 years old
- Minimum S1 degree, preferably S2 from reputable university
- Minimum have 5 years experience in consulting firm
- Able to work well independently or with teamwork, with a strong CAN DO attitude
- Fluency in written and spoken English
- Good presentation skill
- Must be willing to be based in Singapore and may conduct assignments in weekends
If you meet the above criteria, you are encouraged to send your resume with a passport size photograph to:
PT. Service Quality (SQ) Centre Indonesia
Wisma Asia, 17th Floor
JI. LetJen S. Farman Kay. 79
Jakarta 11420
Or Email: hrd@sqcentre.co.id (code: CONSULTANT)
Not later than 30 May 2009